Reports To: Digital Project Director
FLSA Status: Nonexempt
Manages the full project life cycle of web, mobile, and communication solutions that support ministry initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Organizes and guides our ministries and Digital team through successful projects.
- Leads meetings, establishes milestones, and guides ministries through the development process.
- Coordinates work between Digital team members and external vendors.
- Owns a project from discovery through completion (and launch) while mitigating risk of failure.
- Completes other projects as assigned by the Digital Project Director.
- Builds and maintains trust between ministries and the Digital team through the product development process.
- Collaborates and communicates with ministry representatives in a spirit of advocacy, diplomacy, and service.
- Completes projects with a stronger client relationship than when the projects began.
- Guides clients through multi-project initiatives, campaigns, promotions, and ministry seasons.
- Knows how and why people use our systems while thinking about the future of the product.
- Becomes the subject–matter expert for each product (site, system, app) they launch.
- Guides each product through several iterative project cycles, managing scope and features along the way in collaboration with the Product Owner.
- Supports ministries and Digital team members by accomplishing non-technical tasks such as content loading, data entry, testing, and reporting.
- Bachelor’s degree in relevant field and experience in project management, marketing, business development or equivalent combination of education and experience
- Naturally organized and methodical with strong attention to detail
- Able to multitask and adapt quickly to changing priorities
- Calm disposition
- Comfortable guiding collaborative discussions
- Excellent written and verbal communication skills
- Desired: familiarity with basic Agile principles/SCRUM methodology; hands-on experience with project management software (e.g., Basecamp, Trello, Jira); CMS experience
Minimal physical demands. Professional work environment.
Typically no more than 40 hours a week, Monday through Friday, during normal business hours.
Occasional work outside of typical hours to support product launches, campaigns, events, and seasonal influxes. Occasional nontechnology-related work to support the greater mission of North Point Ministries.