Project Manager

Reports To: Digital Project Director
FLSA Status: Nonexempt

Manages the full project life cycle of web, mobile, and communication solutions that support ministry initiatives.


ESSENTIAL DUTIES AND RESPONSIBILITIES


Project Management

  • Organizes and guides our ministries and Digital team through successful projects.
  • Leads meetings, establishes milestones, and guides ministries through the development process.
  • Coordinates work between Digital team members and external vendors.
  • Owns a project from discovery through completion (and launch) while mitigating risk of failure.
  • Completes other projects as assigned by the Digital Project Director.


Account Management

  • Builds and maintains trust between ministries and the Digital team through the product development process.
  • Collaborates and communicates with ministry representatives in a spirit of advocacy, diplomacy, and service.
  • Completes projects with a stronger client relationship than when the projects began.
  • Guides clients through multi-project initiatives, campaigns, promotions, and ministry seasons.


Product Management

  • Knows how and why people use our systems while thinking about the future of the product.
  • Becomes the subject–matter expert for each product (site, system, app) they launch.
  • Guides each product through several iterative project cycles, managing scope and features along the way in collaboration with the Product Owner.
  • Supports ministries and Digital team members by accomplishing non-technical tasks such as content loading, data entry, testing, and reporting. 


QUALIFICATIONS

  • Bachelor’s degree in relevant field and experience in project management, marketing, business development or equivalent combination of education and experience
  • Naturally organized and methodical with strong attention to detail
  • Able to multitask and adapt quickly to changing priorities
  • Calm disposition
  • Comfortable guiding collaborative discussions
  • Excellent written and verbal communication skills
  • Desired: familiarity with basic Agile principles/SCRUM methodology; hands-on experience with project management software (e.g., Basecamp, Trello, Jira); CMS experience


WORK ENVIRONMENT

Minimal physical demands. Professional work environment.


SUPERVISORY RESPONSIBILITIES

None


HOURS

Typically no more than 40 hours a week, Monday through Friday, during normal business hours.

Occasional work outside of typical hours to support product launches, campaigns, events, and seasonal influxes. Occasional nontechnology-related work to support the greater mission of North Point Ministries.